Leading With Cultural Intelligence

Leading With Cultural Intelligence

The New Secret to Success

Book - 2010
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American Management Association
Why are some leaders able to create trust and negotiate contracts with Chinese, Latin Americans, and Germans all in the same day, while others are barely able to manage the diversity in their own offices? The answer lies in their cultural intelligence, or CQ. Packed with practical tools, research, and case studies, Leading with Cultural Intelligence breaks new ground, offering today’s global workforce a specific, four-step model to becoming more adept at managing across cultures:Drive—show the interest and confidence to adapt cross-culturallyKnowledge—understand how differences such as religion, family, education, legal, and economic influences affect the way people think and behaveStrategy—monitor, analyze, and adjust plans in unfamiliar cultural settingAction—choose the right verbal and nonverbal behaviors, depending on contextPractical and insightful, this indispensable guide shows leaders how to connect across any cultural divide, including national, ethnic, and organizational cultures.

Publisher: New York : AMACOM, c2010
ISBN: 9780814414873
Characteristics: xix, 220 p. : ill. ; 24 cm


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